Due to expansion our client is looking to recruit three 2nd Line IT Network Support Engineer.

Staff are currently working remotely, and office based on a rota basis.

Company benefits include free lunch, sit/stand desks, Perkbox, Employee Assistance, Regular wellness events, 32 days holiday (including Bank Holidays)

As a 2nd Line IT Network Support Engineer you will perform duties that include;

  • Helpdesk, project work and hardware maintenance.
  • Attend client sites as and when required to fulfil the requirements of prescheduled projects and reactive troubleshooting.
  • Have the technical knowledge to make recommendations to clients, suggesting genuine system improvements and upgrades.

 Skills required of the 2nd Line IT Network Support Engineer

  • Windows Server 2003-2019
  • Windows Desktop XP-10
  • Hosted Desktop and Cloud computing
  • Terminal server farm setups
  • Office 365 tenant setup and administration
  • VMWare/Hyper-V administration
  • Strong networking capabilities (DNS, routing, switching etc)
  • VoIP knowledge, preferably 3CX

 Desirable Skills and Experience of the 2nd Line IT Network Support Engineer

  • Exposure to Cisco/Draytek firewalls
  • Apple products and support
  • Group Policy administration
  • Cabling survey and installations
  • Exposure to Ubiquiti / Cisco Wireless
  • Previous MSP experience
  • Recognised accreditations (MCP’s, COMPTia, Apple)

Working hours are 42.5 per week 07:00-15:30 / 07:45-16:15 / 08:45-17:15 / 11:30-20:00

24hr out of hours’ service on a roster basis

32 days, rising to 38 days subject to terms after 3 years’ continuous service (including 8 bank holidays)

Apply for the role of 2nd Line IT Network Support Engineer today!

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